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You may have heard all about the perks of Carrier Ethernet service. However, those perks are only as good as the provider that you work with.
So, what separates the good Ethernet service providers from the moderate?
The good ones will give you:
All Carrier Ethernet providers will be able to brag about fast service (after all, an Ethernet connection is naturally faster than DSL, cable, or T1), but not all of them will offer you cheap installation rates. Some of them will try to nickel and dime you to death, when the process itself isn't all that complicated. In fact, setting up an Ethernet connection should cost you far less than running fiber or relaying a signal through copper lines.
Bottom line -- if you're being asked to pay a fortune to get everything up and running, you can do better!
The best Ethernet service providers will be able to connect all of your satellite offices to a single network -- no matter how many of them there are, and no matter how far apart they may be. That way, you'll be able to centralize all of your data, and take advantage of the convenience that comes with only having to deal with one bill every month!
Bottom line -- if your potential provider doesn't have a coverage map that includes all of your company's locations, keep looking!
Good Ethernet service providers will make it easy to add other applications to your service, in addition to traditional internet service. That way, if you want to take advantage of something like VoIP calling (or anything else you can imagine), you can do it!
Plus, the right provider will make Quality of Service a basic part of your contract. That's a fancy way of saying that you'll get to pick which types of data get to travel along the "express lane" on your network. That way, the most important types of data will arrive faster -- meaning you'll get to work even more efficiently, on a network that meets your personal specifications.
Bottom line -- if you don't see "Quality of Service" listed as a basic feature in your Carrier Ethernet package, you've got the wrong provider!
The best Ethernet service providers will personally handle your questions and take care of your issues. The bad ones, on the other hand, will pawn you off on some local middleman. Unfortunately, that middleman may not care as much about your satisfaction as the "big guy" does.
Bottom line -- if you can't count on your Ethernet provider to handle your account personally, what else can't you count on them for?!